SUPPORT ZONE

 

Here you will find the latest documentation and access to new software and firmware releases. For service and support cases, please contact support@evosep.com

DOCUMENTATION

Sample Loading Protocol for Evotips

The standard loading protocol for loading samples contains step-by-step descriptions on how to load samples on Evotips including required material, tips for best practice.

Evosep One User guide

The Evosep One user guide covers information regarding the installation, setup and use of Evosep One. It contains troubleshooting guidance, routine maintenance recommendations and support, service and warranty policies.

Evosep One Quick Start Guide for HyStar, v1.1

The Evosep One quick start guide for Compass HyStar is a 2-page document describing instrument preparation and sample acquisition with Compass HyStar. Contact Evosep regarding availability of Compass HyStar

Evosep One Quick Start Guide for Chronos Plugin and Xcalibur, v1.3

The Evosep One quick start guide for Chronos plugin and Xcalibur is a 2-page document describing instrument preparation and sample acquisition with Chronos and Xcalibur.

software

Evosep One Chronos Plugin 2.0.11

Published on

The Evosep One instrument can be controlled through the Axel Semrau Chronos sample acquisition software via this plugin. Chronos is able to control some of the common mass spectrometry vendors' chromatographic data systems (CDS) such as Xcalibur (Thermo), ChemStation (Agilent) and Analyst (Sciex) - and hence start both the Evosep One and the mass spectrometer using one sample list.

Evosep One RC.Net Driver 2.0.10

Published on

The Evosep One instrument control can be fully integrated with Compass HyStar (Bruker) through the Agilent Instrument Control Framework via this RC.Net driver.

Evosep One – Autosampler Firmware Update 2.4.7

To get the best Evosep One performance, an autosampler firmware update may be necessary. This update is strictly for autosamplers running firmware version 2.4.3, or earlier, and should only be updated if such a notification is displayed during sample runs. The package contains the firmware file, along with instructions on how to install it.

Evosep One – Autosampler Firmware Update 2.4.59

This firmware fixes an autosampler startup issue and is strictly for autosamplers delivered with firmware version 2.4.57. The package contains the firmware file, along with instructions on how to install it.